Payment Policy

Last Updated: December 26, 2025

Brew&Sip provides secure, transparent, and convenient payment options for all U.S.-based customers. This Payment Policy explains accepted payment methods, processing procedures, security measures, fraud prevention, refunds, and responsibilities.

1. Accepted Payment Methods

Brew&Sip accepts the following payment options:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay
  • Digital Wallets: Google Pay, Apple Pay, Shop Pay
  • Online Payment Platforms: PayPal
  • Payments must be authorized successfully before an order is processed.
  • Brew&Sip only ships within the U.S., and all transactions are in USD.

2. Payment Processing

  • All payments on Brew&Sip are processed securely through PCI-compliant payment gateways such as Stripe and PayPal.
  • Authorization occurs immediately at the time of order placement.
  • Orders will not be shipped until the payment has been successfully authorized and approved.
  • Customers may see a temporary hold on their bank account for the amount of the order, which will be released once the payment is confirmed.
  • Brew&Sip does not store full credit card numbers on its servers; only secure tokens are used for processing to maintain PCI compliance.
  • Payments are monitored for potential errors or security issues to prevent fraudulent transactions.

3. Payment Currency

  • All transactions are processed in U.S. Dollars (USD).
  • Customers using cards linked to foreign currencies may incur conversion fees.

4. Billing Information

Customers must provide accurate billing details that match the payment method used.

  • This includes the billing name, billing address, card number, expiration date, and CVV code.

Orders may be delayed or declined if the information provided does not match the payment provider’s records.

Brew&Sip reserves the right to request additional verification for high-value orders or transactions flagged as unusual.

Customers are responsible for ensuring that their billing information is current and accurate to avoid processing delays.

5. Order Confirmation

After successful payment, Brew&Sip sends an order confirmation email.

The email includes:

  • Order number for reference
  • Payment method used
  • Total amount charged
  • Billing and shipping information
  • Estimated delivery timeframe

The confirmation email serves as proof of purchase and should be retained for future reference in case of disputes or inquiries.

Customers should check their email immediately after purchase to ensure details are correct and report any errors promptly.

6. Failed or Declined Payments

Orders with failed or declined payments will not be processed or shipped.

Common reasons for declined payments include:

  • Insufficient funds or credit
  • Incorrect billing information
  • Card expiration
  • Payment provider restrictions or holds

Customers should contact their bank or payment provider to resolve the issue.

Brew&Sip may cancel the order if the payment cannot be authorized within a reasonable timeframe, usually 24 hours.

Customers attempting multiple failed transactions may have their accounts flagged for fraud prevention purposes.

7. Payment Security

Brew&Sip ensures maximum security for all transactions using:

SSL encryption to protect data in transit

  • PCI-compliant payment gateways
  • Secure tokenization for card information

Fraud detection and monitoring systems are in place to identify suspicious activity, such as

  • Multiple high-value orders from the same account in a short time
  • Orders with mismatched billing and shipping addresses

Suspicious transactions may be temporarily held or canceled to protect both Brew&Sip and the customer.

8. Refunds and Reversals

  • Refunds are issued per Brew&Sip’s Return & Refund Policy.
  • Refunds are returned to the original payment method.
  • Refunds typically take up to 10 business days (Monday-Friday), depending on the bank or payment provider.

9. Pre-Authorization Holds

  • Some payment methods may show a temporary hold until payment fully processes.
  • Holds are usually released within a few business days.
  • Brew&Sip is not responsible for delayed release of funds by banks or card issuers.

10. Taxes and Fees

  • Applicable U.S. sales tax is calculated at checkout based on the shipping address.
  • Brew&Sip does not charge VAT or international import fees.
  • Customers are responsible for understanding applicable state taxes.

11. Payment Disputes – Detailed

Customers who notice discrepancies in charges or unauthorized transactions should contact Brew&Sip immediately at info@brewandsip.coffee.

Brew&Sip will investigate all payment disputes and collaborate with the payment processor (Stripe, PayPal) to resolve issues promptly.

To help resolve disputes quickly, customers should provide:

  • Order number
  • Payment method
  • Description of the discrepancy
  • Proof of charge if available

Unauthorized chargebacks initiated without contacting Brew&Sip may be contested if the payment was processed correctly.

Brew&Sip reserves the right to deny disputes that are found to be invalid or fraudulent.

12. Refunds for Canceled Orders

  • Orders canceled within the 24-hour cancellation window are refunded in full to the original payment method.
  • Refunds typically take up to 10 business days (Monday-Friday).

13. Customer Responsibilities

  • Provide accurate billing and payment information.
  • Ensure sufficient funds or credit availability.
  • Monitor accounts for refunds and report discrepancies promptly.
  • Notify Brew&Sip immediately of suspected unauthorized activity.

14. Brew&Sip Responsibilities

  • Process payments securely and accurately.
  • Send confirmation emails with payment details.
  • Process refunds and reversals promptly according to policies.
  • Maintain secure, PCI-compliant payment systems.

15. Fraud & Abuse Prevention

Brew&Sip monitors all transactions for potential fraud, including:

  • Unauthorized card use
  • Multiple accounts attempting to abuse promotions
  • Suspicious high-volume or abnormal orders

Suspicious payments may be temporarily held until verification is complete.

Brew&Sip reserves the right to:

  • Cancel suspicious orders
  • Reject payments from fraudulent sources
  • Report fraudulent activity to authorities and payment processors (PayPal, Stripe)

16. Contact Information

For payment inquiries:

Trade Name: Brew&Sip

Address: 2429 Graystone St, Wichita, Kansas, 67228, United States

E-mail: info@brewandsip.coffee

Live Chat: Available on the website

Business Hours: 10:00 AM - 6:00 PM (Mon-Fri), (GMT-06:00) Central Standard Time (Chicago)

17. Policy Updates

  • Brew&Sip reserves the right to update or modify this Payment Policy at any time.
  • Updates take effect immediately upon posting on the website.
  • Customers are encouraged to review the policy before placing an order.