Privacy policy

Last Updated: December 23, 2025

Brew&Sip (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

1. Information We Collect

Brew&Sip collects personal and non-personal information to provide a seamless and secure shopping experience. Types of information collected include:

Personal Information

  • Name, email address, billing and shipping address, and phone number
  • Payment information (processed securely through third-party providers)
  • Account credentials, such as username and password
  • Order history and purchase preferences

Non-Personal Information

  • Device information, including IP address, browser type, operating system, and device model
  • Website usage data, such as pages visited, links clicked, and session duration
  • Cookies and analytics data for improving website functionality and marketing

Optional Information

  • Feedback, surveys, and communications you voluntarily provide
  • Newsletter sign-ups and marketing preferences

This information allows us to process orders, enhance user experience, provide support, and comply with legal obligations.

2. How We Collect Information

We collect information through multiple channels, ensuring transparency and security:

Direct Collection

  • Information you provide when placing orders, creating an account, contacting customer support, or subscribing to newsletters

Automatic Collection

  • Cookies, web beacons, and similar technologies track website usage, behavior, and preferences
  • Analytics tools help us understand traffic patterns, improve website performance, and enhance your experience

Third-Party Sources

  • Payment processors, shipping carriers, and service providers may share necessary information to fulfill orders and services
  • Marketing or advertising platforms may provide aggregate or anonymized data

3. Use of Personal Information

Your personal information is used strictly for legitimate business purposes:

Order Fulfillment

  • Process payments and deliver products
  • Manage returns, refunds, or exchanges

Customer Support

  • Respond to inquiries, complaints, or requests for assistance

Marketing & Promotions

  • Send newsletters, special offers, or product updates (if you opt-in)

Fraud Prevention & Security

  • Detect and prevent fraudulent or unauthorized activity

Website Improvement & Analytics

  • Monitor website performance, user engagement, and product preferences

Legal & Compliance

  • Comply with federal, state, or local laws and regulations.

4. Sharing of Information

We do not sell your personal information. Information is shared only under limited circumstances:

Service Providers

  • Payment Processors: Such as Stripe, PayPal, and Google Pay to ensure secure transactions.
  • Shipping Carriers: Such as USPS, FedEx, and UPS to fulfill your orders.
  • IT service providers for website hosting, maintenance, or analytics

Legal & Regulatory

  • To comply with legal obligations, court orders, or government requests
  • To enforce our policies or protect Brew&Sip’s rights

Business Transfers

  • If Brew&Sip is sold, merged, or reorganized, relevant personal data may be transferred as part of the transaction

All third parties are contractually obligated to protect your personal information and use it only for specified purposes.

5. Cookies and Tracking Technologies

Brew&Sip uses cookies and similar technologies to enhance your browsing experience and improve website performance:

Types of Cookies Used

  • Essential Cookies: Necessary for website functionality, such as shopping cart and checkout
  • Performance Cookies: Track website usage to analyze and improve functionality
  • Functional Cookies: Remember preferences, settings, and login information
  • Advertising & Analytics Cookies: Collect anonymized data to improve marketing and understand visitor behavior

Managing Cookies

  • You can disable or manage cookies through your browser settings
  • Disabling certain cookies may affect website functionality, such as checkout or personalization

6. Data Retention

Brew&Sip retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • Order & Transaction Records: Retained for accounting, tax compliance, and customer service purposes.
  • Marketing Preferences: Stored until you opt out or unsubscribe.
  • Legal Compliance: Information may be retained for longer periods if required to comply with federal, state, or local laws.
  • Data Deletion: Once the retention period expires, personal information is securely deleted or anonymized.

This approach ensures we minimize unnecessary data storage while maintaining compliance and operational efficiency.

7. Security of Your Information

Brew&Sip implements robust technical, administrative, and physical safeguards to protect your personal information:

  • Encryption: All sensitive data, including payment information, is encrypted during transmission and storage.
  • Access Controls: Only authorized personnel have access to personal information, based on their role.
  • Secure Storage: Personal information is stored in protected systems with routine monitoring.
  • Monitoring & Auditing: Systems are regularly monitored for unauthorized access, misuse, or breaches.
  • Continuous Improvement: Security measures are periodically reviewed and updated to meet industry standards.

Note: While we take all reasonable precautions, no system can guarantee absolute security online.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections or updates to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information where legally permissible.
  • Opt-Out: Choose not to receive marketing communications.
  • California Residents (CCPA): Right to know, right to delete, and right to opt out of the sale of personal information.

Brew&Sip is committed to responding promptly and transparently to all rights requests.

9. Access and Correction

You can access or update your personal information by:

Logging into your account and editing your profile details

Contacting Brew&Sip directly via:

  • Address: 2429 Graystone St, Wichita, Kansas, 67228, United States
  • E-mail: info@brewandsip.coffee
  • Live Chat: Available on the website

We will verify your identity before granting access or making changes to protect your privacy.

10. Opt-Out of Marketing Communications

You may opt out of marketing communications at any time:

  • Click the “unsubscribe” link in promotional emails
  • Update your preferences through your Brew&Sip account
  • Contact us directly via email or phone

Important: Even after opting out, we may send you non-promotional communications related to orders, service updates, or legal obligations.

11. Third-Party Services

Brew&Sip partners with trusted third-party providers to enhance our services:

  • Payment Processors: Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay, Google Pay, Apple Pay, Shop Pay, PayPal. These providers handle payment information securely and independently.
  • Shipping & Fulfillment: USPS, FedEx, UPS, and other carriers to deliver your orders safely.
  • Analytics & Marketing Platforms: Tools like Google Analytics to improve website performance and advertising targeting.

All third parties are contractually obligated to protect your information and use it only for the purposes specified. Brew&Sip does not sell your personal information.

12. Children’s Privacy

Brew&Sip does not knowingly collect personal information from children under the age of 16.

If we discover that personal information of a child under 16 has been collected, we will delete it immediately.

13. Data Storage

While we exclusively serve the United States, some technical data (such as website analytics) may be processed on secure servers located outside your home state. We ensure all data handling complies with U.S. privacy standards.

14. Business Communications

Brew&Sip may use your personal information to send necessary communications related to your orders and our services, including:

  • Order Confirmations & Shipping Updates: Alerts regarding purchase status and delivery
  • Customer Support Responses: Answers to inquiries, complaints, or support requests
  • Service Updates & Notifications: Changes in policies, terms, or website functionality
  • Marketing Communications (if opted-in): Promotions, offers, or newsletters

You may opt out of marketing emails at any time, but transactional and service-related communications are necessary and cannot be opted out of.

15. Payment Information

Brew&Sip prioritizes secure payment processing:

All payment transactions are processed through trusted third-party providers (Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay, Google Pay, Apple Pay, Shop Pay, and PayPal).

Brew&Sip does not store full credit card numbers on our servers. Only limited, encrypted payment data necessary for processing transactions is retained.

Payment information is used solely for:

  • Processing orders and refunds
  • Preventing fraud and unauthorized transactions
  • Complying with legal and financial reporting requirements

16. Fraud, Abuse & Security Protection

Brew&Sip actively monitors accounts and website activity to detect and prevent fraudulent or abusive behavior.

  • Fraud Detection: Transactions and user behavior are analyzed to identify suspicious patterns
  • Abuse Prevention: Policies and automated systems prevent misuse of accounts, promotions, or services
  • Security Measures: We use automated systems to monitor for suspicious activity to protect our customers and prevent unauthorized transactions. Your data security is our priority.
  • Incident Response: Any detected breach triggers immediate investigation and remediation to protect customer data

These measures ensure that your personal information and transactions remain secure at all times.

17. User Responsibilities

To help us maintain a secure and effective service, users are expected to:

Provide Accurate Information

  • Ensure that all personal and billing information submitted is complete, accurate, and up-to-date.
  • Notify Brew&Sip promptly of any changes to personal or payment information.

Maintain Account Security

  • Keep usernames, passwords, and login credentials confidential.
  • Avoid sharing account details with unauthorized individuals.

Monitor Account Activity

  • Regularly review account statements, order confirmations, and emails for any unauthorized activity.
  • Please report any suspicious transactions or data breaches as soon as possible.

Responsible Use of the Website

  • Avoid engaging in fraudulent, abusive, or unlawful activities on the Brew&Sip website.
  • Do not attempt to bypass security measures or exploit system vulnerabilities.

By following these responsibilities, users help Brew&Sip maintain a safe and trustworthy environment for all customers.

18. Brew&Sip Responsibilities

Brew&Sip is committed to protecting your privacy and personal information. Our responsibilities include:

Secure Handling of Data

  • Implement industry-standard encryption and security measures for all personal and payment information.
  • Limit access to personal data to authorized personnel only.

Transparent Data Practices

  • Clearly inform users about the types of information collected, its use, and sharing practices.
  • Update privacy policies regularly and communicate significant changes.

User Rights Compliance

  • Respond promptly to user requests for access, correction, deletion, or opt-out of marketing.
  • Ensure compliance with privacy laws, including CCPA, COPPA, and other applicable regulations.

Fraud and Abuse Prevention

  • Monitor transactions and website activity to detect and prevent fraudulent or abusive behavior.
  • Take appropriate action to protect user accounts, transactions, and personal information.

Continuous Improvement

  • Regularly review and update security practices, data handling procedures, and privacy policies.
  • Stay aligned with best practices and regulatory requirements to maintain trust and compliance.

19. Policy Updates

We may update this Privacy Policy periodically.

  • Updated policies will be posted on this page
  • The last updated date will reflect the most recent changes
  • Continued use of the website after updates indicates acceptance of changes

20. Contact Information

For questions, concerns, or privacy requests:

Trade Name: Brew&Sip

Address: 2429 Graystone St, Wichita, Kansas, 67228, United States

E-mail: info@brewandsip.coffee

Live Chat: Available on the website

Business Hours: 10:00 AM - 6:00 PM (Mon-Fri), (GMT-06:00) Central Standard Time (Chicago)

21. Legal Compliance

Brew&Sip complies with:

  • CCPA (California Consumer Privacy Act)
  • COPPA (Children’s Online Privacy Protection Act)
  • Applicable U.S. federal and state privacy laws

We ensure all requests and practices align with legal requirements to protect your privacy.